… for a better healthcare experience

Carlton Psychology is a practice of registered health professionals – passionate about delivering a high standard of psychological therapy, training and supervision. At Carlton Psychology we only work with professionals we trust implicitly – the same individuals we would recommend to our own friends or family. All of our affiliates are trained at masters or doctorate level and are highly experienced.

We offer psychological therapy for a variety of situations and mental health conditions. Treatments through our practice are recognised by many of the main private healthcare providers or can be paid for by the individual. We also offer an albeit limited amount of low-cost sessions for those with limited financial resources.

We are a small practice with the advantage of having a wide network of local professionals and organisations to be able to signpost clients on to their best fit in terms of treatment whilst being a small enough practice to ensure all our affiliates are of the highest quality. We meet regularly to review and reflect on our work and share ideas as a team.

Frustrated by the diverse experiences of people seeking help with psychological or emotional issues, we wanted to create an organisation that adheres to the highest of professional standards. We are a group of professionals that are excited to share knowledge, are continuously learning from research, and each other, and have the upmost respect for both our clients and our discipline. Please have a look at our guide to the different types of therapy and professionals to help you understand your different options.

At Carlton Psychology, we offer a free half-hour consultation to discuss your area of difficulty and preferred treatment approach during which we can explain to you the choices you have in terms of where you seek help. There are an increasing number of professionals advertising their skills and choosing the right professional can be daunting. Our primary goal is to help people find a good match for them and will be happy to signpost you on to local NHS or charitable organisations where appropriate.

Who We Are

Our therapists represent a broad-based training in psychological theories and models of therapy (counsellors are often trained in one approach). The psychologists and psychotherapists at Carlton Psychology represent a diverse range of specialisms, but what we have in common is a passion for our work and a dedication to contributing to our local community.

All of the professionals at Carlton Psychology are highly qualified and experienced. These profiles outline a little of their backgrounds in terms of training and approach. Psychologists and psychotherapists all have their own professional identity and personality and it is really important that you feel confident that your therapist is a good match with you. All of the professionals offer a free half hour consultation which offers us the opportunity to discuss your area of difficulty face-to-face and to make recommendations in terms of what might suit your needs. It also gives you the opportunity to ask questions and get a sense of if you feel able to work with someone.

Dr Rebecca Ker, BSc DPsych

Tel: 07971-178 159
Email: Rebecca@CarltonPsychology.co.uk


Rebecca is a professional psychologist offering integrative therapy. She is one of the founders of Carlton Psychology and is passionate about providing support to those that need it in an environment in which both professional and client can thrive. Rebecca is dedicated to constantly learning and sharing learning with peers and is proud that Carlton Psychology offers workshops and training for health professionals.

Rebecca has experience of working within a range of services within the NHS and charitable organisations both in the UK and abroad.


Rebecca's doctorate level training involved a broad range of therapies and presentations; she is able to offer bespoke treatment plans based on an individual's requirements rather than offer a 'one-size fits all' approach. At the heart of her practice is a positive attitude towards individual difference, and a belief that human beings are incredibly resilient.

Rebecca specialises in offering integrative psychotherapy to individuals with interpersonal difficulties, emotional and psychological difficulties, learning disabilities, autistic spectrum conditionss & aspergers, and those who experience recurring difficulties (sometimes these individuals have been diagnosed with a 'personality disorder').


BSc 2:1 with honours in Psychology
DPsych in Counselling Psychology (Professional Doctorate in Counselling Psychology)
Psychometrics level A & B

Member organisations


Marion Downey, BSc MSc

Tel: 07702-664 894
Email: Marion@CarltonPsychology.co.uk


Marion is one of the founders of Carlton Psychology and an experienced therapist working with young people and adults. She has over 15 years experience as a therapist and is also a teacher of psychology. Her experience in management, human resources and teaching has enriched her ability to work with people from diverse backgrounds.


Marion works integratively, drawing on Humanistic, Psychodynamic, Solution Focused and Cognitive Behavioral Therapies (CBT). Marion offers both short and long term therapy.


MSc, Therapeutic Psychology, University of Surrey
BSc, Psychology and Counselling, Roehampton University
Public Management Supervision
Advanced Practical Accounting

Member of the British Psychological Society (BPS) and the British Association of Counselling and Psychotherapy (BACP).

Dr Madeleine Tebbet BSc. DClinPsych (Oxon) CPsychol.

Tel: 07399-197 269
Email: info@DrMTebbet.co.uk
Website: www.drmtebbet.co.uk


Madeleine is a Chartered Clinical Psychologist who has been working in clinical practice for over 10 years.

Madeleine specialises in working with children, parents and parents-to-be. She has a particular passion for working with individuals, couples and families during the perinatal period (conception to baby's 1st birthday).


Madeleine is an integrative psychologist and draws from a range of approaches including Cognitive behavioural therapy (CBT), Systemic, Psychodynamic and Compassion focussed models.


DClinPsych, Doctorate in Clinical Psychology, Oxford University
BSc. Psychology, University of Birmingham

Dr Elina Telford, MSc, BSc, PhD, DClinPsych

Tel: 01252-711 199
Email: linnie@carltonpsychology.co.uk


Elina (Linnie) is an experienced and friendly Clinical Psychologist who specialises in child and adolescent mental health and also, family work. She is compassionate, well-skilled and qualified in providing 1:1 treatments and family interventions. She values the role of bespoke person-centred, family-centred and evidence-based interventions to meet individual and family need(s). She is empathic, warm and sensitive and has a specific skill-set in supporting young people and families to engage with addressing difficulties, especially where there is high conflict.

Linnie has worked in the NHS for a number years and across various settings, including adult and child mental health teams and specialist family therapy, neuro-developmental and eating disorder clinics. Her clinical training means that she has experience in working with people across the life span, with various neuro-developmental, physical and mental health needs. Therefore, she is well-placed to offer therapeutic interventions to young people with a range of mental health needs in the context of complex family and societal systems.

In addition, Linnie has a background in conducting and supervising research, including but not limited to the areas of the internet and eating disorders, body image and sexuality, and dementia. She has been involved with the publication of research papers, as well as presenting at National and International conferences.

Linnie is currently in the process of completing a specialist post-graduate diploma in systemic practice to further support her work with families.


Linnie utilises a broad range of evidence-based models to inform her work, including, but not limited to: attachment, systemic, cognitive behavioural therapy (CBT) and solution-focused informed approaches. Her interventions are person centred, reflective and dynamic in order to meet the needs of both individuals and families.


Postgraduate Diploma Children and Young People's IAPT Therapy: Systemic Family Practice, Institute of Psychiatry (IOP)/King's College London (Pending)
DClinPsych, Doctorate in Clinical Psychology, Cardiff University
PhD, Doctor of Philosophy, Swansea University
MSc Abnormal and Clinical Psychology, Swansea University
BSc (Hons) Psychology, Swansea University
HCPC Registered/Accredited
Registered with the Association of Child Psychologists in Private Practice (AChiPPP)

Malcolm Murray

Tel: 07768-105 204
Email: malcolmmurraycounselling@gmail.com


Malcolm's goal as a counsellor is to help people lead happier, healthier lives by enabling them to find solutions to the particular challenges they face. He has worked as a counsellor for over 20 years in a wide range of settings both here in the UK and in the US.


Malcolm firmly believes that there are times when everyone needs support, especially through major life decisions or transitions.   He works relationally and in a collaborative manor jointly setting achievable goals and working together towards those goals by utilising strengths and the resources available to his clients.


Diploma in Counselling, Nottingham University
MA Clinical Psychology, Wheaton College, Illinois, USA

Dr Laura Major, BSc(Hons), MSc, DClinPsych

Tel: 07553-462 233
Email: drlauramajor@gmail.com
Website: DrLauraMajor.com


Laura is a Chartered Clinical psychologist with over 13 years' professional experience. She has worked in the NHS, charitable sector and private practice, predominantly helping children and young adults with a varying range of psychological difficulties. Laura acknowledges that all of us will experience some degree of mental health challenge throughout our lifespans and she is passionate about equipping others with the tools they need to manage these periods of difficulty.


Laura believes in the importance of developing a collaborative therapeutic relationship. She achieves this by creating a relaxed, supportive and non-judgemental space. Laura supports her clients to identify their hopes and outcomes for therapy, and works with them to process their experiences and provides them with tools and strategies to improve their long-term wellbeing. She provides bespoke interventions for each of her clients and recognises that no one therapy fits all, so draws upon a range of evidence-based psychological models including Cognitive Behavioural Therapy (CBT) and systemic therapy.


DClinPsych, Doctorate in Clinical Psychology, University of Hertfordshire
MSc, Clinical and Community Psychology, University of East London
BSc (Hons)

Memberships and Accreditations

HCPC Registered/Accredited
Chartered member of the British Psychological Society (BPS)

Dr Tim Smith

Tel: 07726-777 104
Email: timothysmithpsychology@gmail.com


Tim is a highly-skilled, experienced clinical psychologist who, since qualifying in 2010, has worked in a range of services supporting adults with complex mental health problems. Tim has worked in NHS secondary care mental health services for many years as well as drug and alcohol services and a specialist service for homeless adults. He was the clinical and managerial lead for three new teams supporting people in GP surgeries before moving to his current NHS role where he works as deputy lead for psychology at an NHS hospital. Here he works across two acute psychiatric wards with people who are in a mental health crisis. In this role he also manages, supervises and trains other psychologists and trainees.


Tim has a relaxed, flexible style, drawing on a range of models within a general trauma-informed, compassionate approach. Tim works with people to develop their own goals for change and to work through whatever they are facing in their life. He as often worked with people who feel "stuck", sometimes after trying different therapies or after a life event or loss that has impacted on someone’s usual ways of coping. Tim is happy to meet with individuals and couples.


PgDip in CBT for Psychosis, Kings College London.
Doctorate in Clinical Psychology (ClinPsyD), University of East London.
MA (Hons) Joint Honours, Psychology & Linguistics, University of Edinburgh.

Memberships and Accreditations

HCPC registered Practitioner Psychologist
Association of Clinical Psychologists (ACP-UK)

Dr Charlotte Curran DClinPsy, MA (Hons), AFBPsS

Tel: 07866 901753
Email: charlotte@activepsychology.co.uk
Website: www.activepsychology.co.uk


Charlotte is an experienced, highly specialist Chartered Clinical Psychologist and BABCP accredited CBT therapist with more than 20 years' experience working with individuals in need.  She worked in the NHS within primary and secondary care psychology services until 2012, before she left to focus on offering quick access to evidenced based therapy within her private practice. She specialises in offering Cognitive Behavioural Therapy (CBT) assessment and treatment to individuals aged 16 years and above who are experiencing difficulties with the way that they are feeling and difficulties with their behaviours.

Charlotte offers face to face individual assessment and psychological therapy sessions, remote video/online and telephone therapy sessions. She is also an experienced clinical supervisor.

Charlotte prioritises ongoing training and continued registration with her professional bodies to ensure that the therapeutic services that each individual receives are first class. Alongside her private practice, Charlotte has worked as an Associate Clinical Tutor on the Royal Holloway Clinical Psychology Training Course.


Charlotte specialises in offering CBT. However, throughout therapy Charlotte will continue to review and manage patient progress and goals and will draw on Mindfulness-Based Cognitive Therapy, Acceptance and Commitment Therapy, and Compassion Focused Therapy theories and skills to support her patients as necessary.

Charlotte has expertise in helping people with a variety of psychological problems and emotional difficulties. Some examples include: anxiety problems; post traumatic stress disorder (PTSD); problems relating to stress and worry; depression or low mood; and problems with low self-esteem.

Charlotte liaises with GP's and other healthcare professionals as necessary to ensure that individuals get back on track as quickly as possible.


Doctorate in Clinical Psychology (DClinPsy). University College London
MA (Hons) in Psychology. University of Edinburgh

Memberships and Accreditations

Chartered with and Associate Fellow of the British Psychological Society (BPS)
Registered with the Health & Care Professions Council (HCPC)
British Association of Behavioural and Cognitive Psychotherapies (BABCP) accredited

Suzanne Saunders

Tel: 07770 826321
Email: suzannesaunders04@gmail.com


Suzanne trained as a therapeutic counsellor after a career in the corporate sector and then education. She was drawn to counselling after spending time with families experiencing difficulty through the Home Start charity and she is committed to widening access to therapy. She works with the mental health charity, Oakleaf Enterprise, providing low-cost counselling.


Suzanne is a humanist counsellor; primarily person-centred but using existentialism to inform her practice. She aims to provide a warm, supportive environment for clients to explore their past, present, and future. Her focus is to help clients understand themselves, their responses to life events and the ever-changing world, and by doing so, build confidence and self-esteem.


I see individuals aged 16 and over and have experience in working with clients suffering from anxiety and depression, loss, abuse, relationship issues (whether that be partners, family, socially or in the workplace) and changes in life brought about by illness, retirement, education, work, the menopause, and children leaving home.

Memberships and Accreditations

Dip 4, Therapeutic Counselling, CPCAB
PGCE & Fellow of the Higher Education Academy
Solicitor, England & Wales

Kathryn Woodward, BSc, MA, MBACP (Accred)

Tel: 07342-806 905
Email: info@kathrynwoodward.co.uk


Kathryn is an Integrative Counsellor and Psychotherapist, trained at Master's level. She also has a degree in Psychology (BSc Hons), and 8 years' experience working as a therapist within Talking Therapy teams, Higher Education settings, and Private Practice. In addition, Kathryn has over ten years' experience working in Partnership Management and Business Development in both corporate and non-profit organisations.

Kathryn is passionate about facilitating increased awareness and understanding for the clients she works with, leading to an opportunity for growth, new perspective, and change. She has substantial experience in working with anxieties, confidence & esteem, relationship issues, and work-related stress.


As an integrative practitioner, Kathryn adapts her approach to accommodate each of her client's individual needs. She integrates Person-Centred, Psychodynamic, Cognitive-Behavioural and Compassion-Focused therapies and theory. Kathryn views the client-therapist relationship as the bedrock of her work and endeavours to provide a safe, empathic and non-judgemental space. Kathryn offers both short and long termtherapy.

Memberships and Accreditations

MA, awarded Distinction, in Integrative Counselling & Psychotherapy (Roehampton University)
Certificate of Higher Education in Counselling Skills & Theory (Kingston University)
  BSc 2:1 with honours in Psychology (Cardiff University)
Accredited member of the British Association of Counselling and Psychotherapy (MBACP)

Paulina Gjetnes

Tel: 07436-883 002
Email: paulina@thegestaltclinic.co.uk


Paulina is a Gestalt Individual and Group Psychotherapist with a Master of Arts degree in Gestalt Psychotherapy. Her work is mainly with adults and groups. She has organised and led a range of groups, personal development groups, workshops, educational seminars, and psychotherapeutic groups within the private psychiatric sector.

Paulina specialise in supporting a wide range of challenges, from feelings of loneliness, stress, depression, and anxiety, to concerns like shame, lack of confidence, and repeating patterns of behaviour such as addiction, eating disorders, self-harm, and OCD. She also provides support for difficulties related to culture, race, and gender dynamics, as well as challenges surrounding relationships, physical and emotional intimacy, and sexuality. Additionally, she has experience working with parents of young children who face the challenges of parenthood, postnatal depression, and new family dynamics. Paulina describes her primary specialism as supporting individuals who have endured various types of traumas such as domestic abuse, physical and sexual abuse, transgenerational trauma, voluntary and involuntary displacement, C-PTSD, and PTSD. She has a commitment to provide a supportive and compassionate environment to explore the complex effects of trauma, dedicated to equipping clients with the necessary resources to regulate their nervous system and expand their awareness and sense of choice.

Paulina is dedicated to cultivating inclusivity within her practice, prioritising trauma-informed care and actively embracing neurodiversity. She is committed to affirming neurodivergent experiences (Autism, ADHD, and dyslexia) and stands as an ally for the LGBTQA+ community. As a Friend of BAATN (The Black, African and Asian Therapy Network), she is deeply engaged in promoting diversity and equity in mental health.

Paulina speaks Norwegian, Spanish and English. She offers in-person and online sessions and provides affordable therapy options with low-cost sessions available.


Gestalt therapy embraces connection and creativity, inviting us to remain present as we explore how we navigate our lives and the meaning we derive from them. It recognises that the past manifests itself in the present, guiding us as we gently uncover entrenched patterns that may leave us feeling ‘stuck.’ Gestalt cherishes the profound connection between mind and body and emphasises the importance of healing through relationships. In addition to my Gestalt approach, I integrate insights from various disciplines including attachment-based therapy, neuroscience, humanistic and existential therapies, psychodynamic and sensorimotor approaches. My style is warm, relational, embodied, and creative.

Memberships and Accreditations

Currently, Paulina is a registered trainee member of UKAGP and UKCP, progressing towards full clinical accreditation in both individual work and group work.
Master of Arts in Gestalt Psychotherapy, London Metropolitan University
PGDip in Gestalt Psychotherapy, London Metropolitan University
United Kingdom Council for psychotherapy (UKCP)
United Kingdom Association for Gestalt Practitioners (UKAGP)
International Association for Advancement of Gestalt Therapy (IAAGT)
Friend of The Black, African and Asian Therapy network (BAATN)

Dr Chloe Walker, BSc (Hons), DClinPsy, CPsychol

Tel: 07543 717 475
Email: drchloewalker@protonmail.com
Website: www.drchloewalker.co.uk


Chloe is an experienced Chartered Clinical Psychologist who specialises in working with high achieving individuals (age 18+) experiencing stress or burnout. Other related areas of expertise include — but are not limited to — anxiety disorders (e.g. generalised anxiety/worry, panic, health anxiety, social anxiety), perfectionism, depression, and low self-esteem.

Chloe worked in the NHS as a Senior Clinical Psychologist until 2021 before she left to focus on private practice. In addition to offering individual therapy, she facilitates training courses on various mental health topics to organisations — including the NHS — across the country. She specialises in Cognitive Behavioural Therapy (CBT) but also draws on other approaches including Compassion Focussed Therapy.


Chloe provides an integrated approach to therapy as she believes that no one model of therapy can fit everyone all the time. The main approach she uses is CBT, however, she also utilises ideas from other approaches including Compassion Focussed Therapy. Her depth of experience means that she is able to practice in a flexible way that works for you in order to help you reach your goals.

Chloe believes that the therapeutic relationship is a central component of successful therapy, and provides a warm, supportive, non-judgemental space to help you feel at ease. She is able to offer both short and longer term psychological therapy depending on your needs, in order to improve your psychological wellbeing, reduce distress, and make meaningful changes in your life.

In addition to offering appointments at her clinic in Farnham on a Monday evening, Chloe can also offer video therapy via a secure video link at various times during the week.

Memberships and Accreditations

Doctorate in Clinical Psychology (DClinPsy) – Canterbury Christchurch University, 2015
BSc (Hons) Psychology, University of Bath, 2009
Registered Practitioner Psychologist with the Health and Care Professional Council (Registration Number PYL32423)
Chartered Clinical Psychologist with the British Psychological Society (Membership Number 450206)

Maria Fragkou

Tel: 07810-621 382
Email: maria.fragkou@adapted-therapies.com
Website: www.adapted-therapies.com


Maria is an experienced Cognitive Behavioural Psychotherapist, accredited by the BABCP, an EMDR Therapist, and a clinical supervisor, with more than 15 years' experience in mental health within the NHS, and private practice.

Maria works collaboratively with her clients to identify how therapy can meet the clients' needs and goals and alleviate distress. She works with people with a variety of psychological difficulties, such as depression, anxiety issues (general anxiety, social anxiety, health anxiety, OCD), trauma, and loss, offering evidence-based therapies, such as CBT and EMDR.

Maria specialises in trauma, PTSD, and Complex PTSD. She is experienced in various trauma-focused therapies, such as trauma-focused CBT, EMDR, attachment-focused EMDR, and schema-based interventions, and she takes an attachment-focused approach when working with people who have had adverse experiences in childhood and adolescence.

Maria also specialises in adapting CBT for Autism Spectrum Condition and ADHD, she offers specialist clinical supervision and training. She takes a strengths-based approach to neurodiversity, acknowledging that ASC is an extremely variable condition. People who share the same diagnosis may have very different needs, challenges, and strengths, therefore, needing a therapy approach that is tailored to the individual.

Maria has also developed an interest in perinatal depression and anxiety, focusing on helping parents to understand the young brain, and overcome challenges, using reflective parenting and attachment-focused approaches. Maria takes a compassionate approach when working with parents, helping them to explore why certain situations or children's behaviours are particularly triggering and distressing for them. She helps parents process these difficulties, honouring their own needs and boundaries, whilst empathising with the child's state of mind, meeting the child's needs, and maintaining connection.

Memberships and Accreditations

Cognitive Behavioural Psychotherapist, EMDR therapist
PgDip in Cognitive Behavioural Therapy, Oxford Cognitive Therapy Centre, University of Oxford
PgCert in Psychological Therapies, University of Surrey
BSc Psychology, University of Surrey
BSc Nursing, University of West Attica, Athens
EMDR level 1, 2 and 3, EMDR Europe, Berkshire Healthcare NHS Trust
Clinical Supervisor Training, Charlie Waller Institute, University of Reading

Christine Hall

Email: farnhamspeechtherapy@gmail.com
Tel: 07896-555 637
Website: www.farnhamspeechtherapy.com

Christine specialises in supporting preschool children with speech and language difficulties alongside working as part of the neurodevelopmental assessment team. Having previously worked for the NHS, she runs Farnham Speech Therapy where she offers Speech and Language Therapy to children requiring support in this area.

Christine is fully qualified and am a member of the Royal College of Speech and Language Therapists (RCSLT), the Association of Speech and Language Therapists in Independent Practice (ASLTIP), and registered with the Health & Care Professionals Council (HCPC).


Tel: 07932-736 693
Email: zoe@zoebeezer.com


Zoe is a SEND Specialist. She carries out SpLD assessments, advises and advocates for parents and provides training services. Zoe has been an Assistant Head of Inclusion and Well-being, and has held several SENDco roles in a range of different educational settings. She has extensive experience of working with parents, schools, and external agencies to meet the needs of neurodivergent pupils. Zoe is a qualified Specialist Assessor and regularly undertakes private assessments of pupils with suspected literacy related SpLDs and dyslexia. She has also just co-authored a book for parents of children with ADHD and is currently writing a book on how to support executive function skills in the classroom.

Contact Us

Our general email is enquiries@carltonpsychology.co.uk and our telephone number is 01252-711 199.

You can, however, contact individual practitioners directly using their emails listed above.

Our address is:
Carlton Psychology
8 Carlton Yard,
Victoria Road - Central Car Park

We offer a free consultation to all potential clients. Please feel free to make an appointment if you would like to discuss an area of difficulty or options in terms of accessing help. If you would like to arrange a free 30 minute consultation please contact our general enquiries.

The individual profiles of our team list individual contact details. If you would like to contact an individual member of our tem, or if you are already working with one of our therapists, please contact them directly.

Finding us

Carlton Psychology
8 Carlton Yard,
Victoria Road - Central Car Park

Conveniently located in the centre of Farnham, we are easy to access via train, bus or car.

We are tucked away in a quiet office in the centre of town, accessible via central carpark. Carlton Yard is tucked away in the corner of central carpark and is the home to NHB recruitment, The Natural Therapy Centre and 'The Traditional Plaice' (a fish and chip shop).

As you head towards the fish and chip shop from the carpark rather than Downing Street entrance, turn to your right and head under the arch. We are number 8, which is in the building on your left hand side. The door should be open but please ring the buzzer if not. We are upstairs. Please walk in and take a seat in the waiting room. We will meet you there. If you have any difficulty finding us, please feel free to call or text your therapist or call the office on 01252-711 199.

Please bear in mind that during times when all our team are in sessions, we might not be able to respond to the buzzer or phone calls until our scheduled appointment time. We try to leave the doors open for this reason.

By car:

We are conveniently located in the centre of Farnham; we are adjacent to central car park in Carlton Yard. 

By train:

Farnham station is a short walk from our office.

By bus:

Buses 4,5 and 46 all stop very close by.

Frequently Asked Questions

How much are sessions?

Sessions range in price depending on the individual clinician. It is best to contact the individual therapist to enquire about cost of sessions. To give you an idea, psychologists charge from £100 per session, whilst our counsellors and psychotherapists charge from £50 per session. The price of the diagnostic assessments we offer are listed here.

All of our therapists offer a limited amount of reduced rate sessions for those without the financial resources to engage in therapy otherwise. We are also able to signpost you to low-cost services or charitable or NHS services where appropriate during a free consultation.

Are sessions confidential?

It is our responsibility to respect your right to confidentiality by recording, processing, and storing of confidential information in a fashion designed to protect a client's right to privacy.

It is necessary to make clear the limitations of confidentiality. Whilst the content of sessions between psychologist and client is confidential, there are exceptional circumstances that result in a legal obligation for me to break client confidentiality. These exceptional circumstances are when there appears sufficient evidence to raise serious concern about:
(a) the safety of clients;
(b) the safety of other persons who may be endangered by the client's behaviour; or
(c) the health, welfare or safety of children or vulnerable adults.

There are other supervening legal and ethical obligations, such as my duty to comply with criminal investigations when I am legally obliged to do so.

Some clients request that we liaise with other professionals on their behalf (write to a GP, meet with carers/teachers/psychiatrists etc.).  We are happy to facilitate such information sharing in circumstances whereby the individual is able to give their consent. We will only share information if expressly asked to by the client, and require written consent to do this (unless in the exceptional circumstances outlined in the confidentiality agreement).

Children and vulnerable adults in particular must be given ample opportunity to understand the nature, purpose, and anticipated consequences of any professional information sharing, so that they may give informed consent to the extent that their capabilities allow. Whilst requests of this nature are common, and often helpful, we can only agree to participate in information sharing with informed consent and when it is in our professional opinion that it is in a client's best interest.

What if I need to talk to someone urgently?

Carlton Psychology is open Monday - Saturday 9am - 9pm by prior appointment. We aim to offer you an appointment quickly however we cannot offer a crisis service.

If you are concerned for your safety or if you need to talk to a health professional urgently please contact your GP or alert emergency services.

There is also a list of helplines and resources on our “useful links and resources” page.

Why would someone see a psychologist?

There is no 'right' reason for seeking psychological therapy. Many chose to seek a psychologist to cope with a difficult life event or difficulties in a certain area of life. Life issues could include bereavement, relationship difficulties, domestic violence or the aftereffects of childhood abuse, while mental health problems could include eating disorders, post-traumatic stress disorder or psychosis. Some have noticed that their life involves patterns of behaviour or relationship difficulties. Others feel lost, confused or are struggling with their sense of identity.

Some people want to learn about themselves and describe deciding to engage in a process of personal growth. We are all shaped by our experiences and can learn to understand, accept or change things about ourselves.

Please email us at enquiries@carltonpsychology.co.uk with any other questions. If your question is for a specific professional — please email them directly. Thank you. 

General Data Protection Regulation (GDPR) — Privacy Notice

​W​e genuinely appreciate the trust you place in us by providing us with your personal data​ if you engage in therapy with us and would like to reassure you that we will always treat it with the due diligence it deserves.​ To work effectively we will need to know some personal details and it is important that you feel confident that your data will be safe and secure. We will outline how we process personal data, what information we hold, how it is stored and how long for and how to request access to your data in your first session. We will explain your right to confidentiality. Before consenting to treatment it is important that you understand our privacy policy and your rights in terms of the GDPR.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at enquiries@carltonpsychology.co.uk or contact your therapist directly.

You can read our updated Website Privacy Policy here.