Website Privacy

We are committed to maintaining the trust and confidence of visitors to this web site. In particular we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

It is now a legal requirement to provide you with a detailed privacy policy so that you are clear on when and why we collect your personal information, how we use it and how we keep it secure. Please read on for further information about data use on this website.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

Cookies are either:

• Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
• Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies can also be categorised as follows:

• Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
• Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

Google Analytics

When someone visits this website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing lists

When you call or email us this is done in confidence and there are no mailing lists which you are added to.

Third Parties

We do not share your data with any third parties, but as stated above I do use Google analytics to figure out how clever the marketing has been.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us at enquiries@carltonpsychology.co.uk or contact your therapist directly.

Changes to this Privacy Notice

This policy was last updated on 15th May 2018.